Return/Refund & Privacy Policy

Return and Refund Policy - Teethys Apparel

PRE-PAID / COD REFUND WILL BE INITIATED IN 5-6 WORKING BUSINESS DAYS !

At Teethys Apparel, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a hassle-free return and refund policy. Please read the following guidelines for returning items and requesting refunds:

1. Eligibility for Returns:

   • Returns are accepted within 30 days from the date of purchase.
   • The item(s) must be unused, unworn, and in the original packaging with all tags attached.
   • Personalized or custom-made items are not eligible for return unless there is a manufacturing defect or error on our part.

2. Return Process:

   • To initiate a return, please contact our customer service team via email or phone to obtain a Return Merchandise Authorization (RMA) number.
   • Clearly write the RMA number on the outside of the package before returning it.
   • You are responsible for the return shipping costs unless the return is due to a manufacturing defect or error on our part.

3. Refund Options:

   • Once we receive the returned item(s) and verify their eligibility, we will process the refund.
   • The refund will be issued to the original payment method used during the purchase.
   • Shipping fees and any applicable taxes or duties are non-refundable.
   • Refunds will be processed promptly, but please allow up to [Specify Timeframe] for the refund to appear in your account.

4. Exchange:

   • We currently do not offer direct exchanges. If you wish to exchange an item, you will need to return the unwanted item for a refund and place a new order for the desired item.

5. Damaged or Defective Items:

   • In the rare event that you receive a damaged or defective item, please contact us immediately.
   • We may request supporting evidence, such as photographs, to assess the issue.
   • We will either provide a prepaid return label for the damaged or defective item or arrange for a replacement, depending on the situation.

Note: Teethys Apparel reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be communicated on our website.

If you have any questions or need further assistance regarding returns or refunds, please reach out to our customer service team. We are committed to ensuring your satisfaction and will be happy to assist you.

 

Privacy Policy for Teethys Collection

At Teethys Collection, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect when you visit our website ("Site"), how we use and protect that information, and the choices you have regarding your personal data. By accessing or using our Site, you consent to the terms of this Privacy Policy.

1. Information We Collect:

a. Personal Information: When you visit our Site, we may collect certain personally identifiable information ("Personal Information"), such as your name, email address, shipping address, billing information, and phone number. We collect this information when you voluntarily provide it to us during the account registration, checkout, or newsletter sign-up processes.

b. Log Data: Like most websites, we automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through cookies, web beacons, and similar technologies.

c. Cookies: We use cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that enable us to recognize your browser and remember certain information. You can manage or disable cookies through your browser settings, but please note that some features of our Site may not function properly without cookies.

d. Analytics: We may use third-party analytics tools, such as Google Analytics, to collect information about your usage of our Site. These tools may use cookies and similar technologies to analyze trends, track user movements, and generate reports about website traffic.

2. Use of Information:

a. Personal Information: We use your Personal Information to fulfill your orders, process payments, provide customer support, and communicate with you about your purchases and account updates. With your consent, we may also send you marketing communications about new products, promotions, and special offers. You can opt-out of receiving such communications at any time.

b. Log Data and Analytics: We use log data and analytics information to analyze trends, administer our Site, monitor user activities, and improve the overall user experience. This data helps us understand how visitors interact with our Site, enabling us to make informed decisions regarding site improvements and marketing strategies.

3. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement appropriate physical, technical, and administrative safeguards to maintain the security and confidentiality of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Disclosure of Information:

We may disclose your Personal Information to trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

We may also disclose your information when required by law, to enforce our site policies, or to protect ours or others' rights, property, or safety.

5. Children's Privacy:

Our Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will promptly delete that information.

6. Third-Party Websites:

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Your Choices:

You have the right to access